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Most Popular Articles

 IF I LOST MY USERNAME/CLIENT ID AND/OR PASSWORD. WHAT CAN BE DONE?

If you can recall your username/Client ID, please use the lost password retrieval tool at our...

 I HAVEN'T RECEIVED MY WELCOME EMAIL. WHAT SHOULD I DO?

Probably the mail server you are using has blocked the welcome email we have sent you. Write us...

 I WOULD LIKE TO CLOSE MY ACCOUNT. HOW?

To close your free account please login to your control panel and find the Account Closure menu....

 CAN I CANCEL A REGISTRATION AFTER SUBMITTING THE FORM?

Once the registration process has been initiated it can't be canceled, so choose your domains...

 I AM NO LONGER USING MY DOMAIN NAME. CAN I CANCEL AND REQUEST A REFUND?

No. Once a registration is complete, it is valid for the time frame specified in the purchase...

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